Read the body language is not difficult. Facial expressions tell all. If your customers are and ask how they say they are fine, but looking sad and depressed, you will know immediately that there are really good. Your words contradict their facial expressions, and occur in their body language.
The researchers showed that 55 percent of non-verbal communication is facial. We are conditioned to look at the faces of people to discover their moods. The best way to sayIf the customer is telling the truth (or something hidden) can be heard and to see a connection between their words and their facial expressions.
Read facial expressions
Usually people try to mask negative expressions such as disappointment, fear or envy, but these feelings are often reflected in her eyes, mouth or lower.
genuine expressions of anger and surprise can be very brief, lasting only a few seconds. If an expressionlonger stays may be a sign of hypocrisy. generally corresponds to a genuine expression of feeling of a beginning, so look for expressions that bring the words to express emotion.
Read the body language - eyes betrayed
The eyes are the most powerful area of communication. People can avoid contact with eyes of fear, shame, embarrassment, inconvenience, or unfair. A person who has difficulty making eye contact he may be perceived as littleSelf-confidence, or be deceitful or untrustworthy.
When negotiating with a client who has a poker face, see their eyes. Although people can control the muscles around the mouth, only a few people control the expansion and contraction of the eyes and pupils, feelings of pleasure or pain, and to reveal the happiness or anger.
Make excessive blinking, which is a form of nervousness or uncertainty. Excessive eye blinking can occur when a person is not telling the truth, or isDo not worry believed.
Finally, her eyebrows. When people first meet and smile, will automatically increase or flash, eyebrows in a hurry. If you see lightning, you are on the right track. If there is no flash, you probably have not connected with the person.
Read the body language reveals what a smile
A genuine smile is a powerful means of communicating warmth and friendliness. In a genuine smile, his face lights up and everythingCorners of the eye wrinkles.
A fake smile smile or a series, which contains only the lips. And a smile that is not appropriate, like a smile sent sad news, is actually a sign of nervousness.
Your customers can smile to reveal their true feelings. But if you respond with a real, smile in the appropriate situation, it is usually diffuse any tension, and people sensitive to you.
You are invited to these tips for your customers to read body language,You know what it reveals her body language.
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